About Us

Welcome to MIELCARE Homecare!

We are a dedicated team of healthcare professionals committed to providing high-quality, compassionate homecare services to our clients in all settings. Our team includes Nurses, and trained Personal Care Aides (Registered care aides) who are all committed to helping our clients live their best lives, whether that means assisting with daily tasks, providing medical care, companionship, or simply being a supportive and caring presence in their lives. The home environment is the most authentic place someone can receive care. It’s where people live, raise families, have dinners, and where they make difficult decisions. We are redefining the healthcare system designed with the in-client as the the centre of the healthcare to a in-home centred client health care.

Vision

To create better everyday memories in your home resulting in more memorable moments.

Mission

To enable people to live their best lives while contributing to community health and well-being by providing differentiated care to every client.

Values

We are Family: We recognize the importance of delivering care in partnership and collaboration with the client and their family.
Client focused customer experience: Our people are at the heart of everything we do, from clients to care providers. Our main focus is always on providing a positive experience for the people we serve.
Innovation: We are dedicated to staying innovative and continuously improving our service offer to better meet the outcomes of our clients.
Excellence: We are committed to taking personal responsibility, driving positive outcomes and meeting our goals.
Inclusion: We will create a welcoming and inclusive environment for clients and their families, while valuing diversity and cultural differences.

At MIELCARE, we understand that every person is unique and has different needs.

That’s why we work closely with our clients and their families to create personalized care plans that meet their individual needs and goals. To ensure that our clients receive the best possible care, MIELCARE works hard to create a small, trustworthy team of home health caregivers for each client and establish consistent, reliable schedules that clients can depend on every week. Whether you are seeking short-term support after a hospital stay, or long-term care for chronic disease management, we are here to help.

We are proud to serve our clients in the comfort of their own homes...

…where they can maintain their independence and receive the support they need to thrive. We provide services in the following settings, Clients homes, Independent/ Assisted living, Long term care and group homes. We also offer a range of services to support our clients, including transportation, medication management, and rehabilitation services.

We believe that everyone deserves to live a happy and healthy life, and we are committed to doing everything we can to make that happen for our clients. If you or a loved one is in need of homecare services, we would love the opportunity to help.

Trauma-informed home care refers to a approach to providing homecare services that recognizes and addresses the impact of trauma on the physical and mental health of individuals receiving care.

This approach involves understanding that individuals may have experienced trauma in their past and that this trauma can affect their current behaviors, responses, and coping mechanisms.

Trauma-informed home care involves adopting a holistic and person-centered approach to care that is sensitive to the unique needs and experiences of each client.

At MIELCARE we invest in getting our case managers to undergo Trauma informed training to achieve the following:

Build trust and respect: Our Trauma-informed care involves establishing trust and respect with clients receiving care and creating a safe and supportive environment.

Promote Choice and Control: Our Trauma-informed care involves empowering individuals to make their own decisions and have control over their care.

Provide education and information: Our Trauma-informed care involves educating individuals about their care and treatment options and providing them with the information they need to make informed decisions.

Foster collaboration and partnership: Our Trauma-informed care involves working collaboratively with individuals and their families and involving them in the care process. Overall, our trauma-informed approach to home care will help to support the physical, emotional, and mental well-being of clients receiving care and will lead to better outcomes.

Our services are available in multiple languages.
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